Refund policy

RETURN AND REFUND POLICY

Returns

We accept returns within 14 days of purchase. To be eligible for a return, items must be unused, unworn, and in their original packaging with all tags attached.

Non-Returnable Items

The following items cannot be returned:

• Final sale items
• Personalized or custom-made products
• Hygiene items

How to Initiate a Return

To start a return, please contact us at [your email address]. We will provide you with return instructions and a return address.

Return Shipping

Customers are responsible for paying return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

Refunds

Once we receive and inspect your returned item, we will process your refund to your original payment method. Please allow 5-10 business days for the refund to appear in your account, depending on your payment provider.

If your return is approved, the refund will be issued for the full purchase price of the item(s). Original shipping charges are non-refundable.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [your email address] with photos of the damage. We will work with you to resolve the issue.

Questions

If you have any questions about our return policy, please contact us at eternally.yours3@gmail.com.